Emergency Information Bosnia and Herzegovina
Bosnia and Herzegovina is considered a safe country for travelers, and violent crime against tourists is rare.
Local people are generally friendly, helpful, and willing to assist if you experience any problem or emergency.
If something happens during your stay, help is available 24/7.
Important Emergency Numbers
112 – General emergency number (police, ambulance & fire)
122 – Police
123 – Fire brigade
124 – Ambulance
All numbers are free of charge and work nationwide.
Medical Emergencies
If someone is injured or seriously ill:
Call 124 or 112
Clearly explain:
What happened
Your location (city, street, nearby landmark)
How many people are involved
Stay on the line and follow instructions
Hospitals and emergency clinics are available in all major cities.
Tip: Carry your passport and travel insurance details.
Police Assistance
Call 122 or 112 if you experience:
Theft or robbery
Lost or stolen passport
Traffic accident
Threats or violence
Ask for a police report for insurance purposes.
Fire & Accidents
Call 123 or 112 for:
Fires
Gas leaks
Explosions
Serious accidents
Move to a safe place if possible.
Lost or Stolen Passport
Report the loss to the police
Contact your embassy or consulate
Bring ID and passport photos if available
Local Help & Culture
Many locals speak basic English, especially younger people
If you look confused or in trouble, locals often approach and offer help
Shop owners, café staff, and hotel reception can quickly assist with calling emergency services
Safety Tips
Save emergency numbers in your phone
Carry a copy of your passport
Use licensed taxis
Keep valuables discreet
Follow marked hiking trails and local advice
